"The customer is always right....."

Ok, so this blog is more of a rant which I dedicate to all those people like me who work in retail and are faced with "The customer is always right" almost every day! The public are not the nicest people to work with. so, I say fuck off....if I prove you are wrong, then you are hardly right, and if I see you are right, fair play to you! I also sometimes wonder how some of those people get through life...I apologise in advance for being truthful.


Thursday
I actually don't think I had anyone correct me on prices or ask "Are you sure that's right"...?, which so pisses me off....I work here, I know what's going on. There also wasn't much interaction between any of the customers and me, other than those I served. With those are the select few who seem to be unable to interact with anyone socially and stand as if they have been slapped in the face and got a pole shoved up their asses just before approaching the till, and respond to your "Hello" with a how-dare-you-speak-to-me look. Newsflash, if we weren't here, the shop wouldn't be open and you would have no food, so stick it you tight-ass!!! (its usually women who are like that). Others talk to you as if you know nothing and when they ask for something behind tills, they follow you as if you will get them the wrong thing....god forbid that would happen, but at least they speak!


Friday
Queue customer 1, standing at the off sales checkout, staring at a big sign basically reading "Till closed, if you need assistance, please go to another till"....now, the off sales checkout is on the same place as the shop checkouts, so shop check out chicks can walk around, while staying behind the till...if that makes sense. It is also where the spirits stay...


Customer: (quite ignorantly) I'm I gonna get served???
Me: (thinking, "I know what you'll get", along with "Can you not read?" and "I know I'm good, but I CANNOT work 2 tills at the one time") Yes, you can bring your stuff out here.
Customer: I need something from here!
Me: I will be able to get it for you.
Customer: (sighs and walks around and throws his stuff down) Need a bottle of vodka
Me: Ok doke (goes and lifts a 10 glass bottle of smirnoff)
Customer: I wanted Kulov
Me: (pissed at his attitude) You did't specify... (and changes it)
Customer: If you had a proper system and a member of staff in there....
Me: We do, but that member of staff has gone home...
Customer: (sighs and tuts) Would be better goin up the road...
Me: She cannot work from 9 in the morning to 11 at night....so next time, go up the road. (Give his bags) Next please??? 
Customer leaves....


Queue customer 2....
Customer: Got any popcorn
Me: Yip, its just up there (pointing to the popcorn)
Customer: (Looking at the popcorn) Yes, yes, very good, very good
Me: *WTF*
Customer: (Staring) So, have you any six packs?
Me: Of???
Customer: Tayto?
Me: Should do. All the multipack crisps are over here (takes customer to crisps). There are no 6 packs, just 12.
Customer: I want 6
Me: Sorry, there is none...
Customer: You sure?
Me: (OMFG) Yes, sorry...
Customer: Right....
Me: *Walks away*


Saturday
Not many today either, just busy and people who think I should be a machine....
Customer 1
Customer: Where is your kerosene pump?
Me: Pumps 3 and 4. The blue ones.
Customer: Ok, have you anything to put it in?
Me: Heating oil canisters. They are £5 each.
Customer: Oh, can you reuse them?
Me: (thinking duh) Yip.
Customer: So if I bring it back can I get my money back on it?
Me: (WTF) No, once you buy it, it's yours...
Customer: Oh, ok.


Customer 2 - reading her receipt in front of me
Her: You sure that milk is right? It says 2 for £1.49 and it only took 11p off. If they are 85p each, 2 would make £1.90 and minus 11p isn't £1.49....
Me: Yes, its right. The milk is 2 for £1.59, not 49...(£1.90????)
Her: Hang on (runs to see)
Me: (Thinking 85+85=£1.70. Where did she get £1.90???)
Her: (Comes back) Hmmm, so is it right?
Me: Yes. 85+85 is £1.70 and minus 11 is £1.59....
Her: Right *leaves*
Me: Confused......


Other days
Customer pays by card....
Me: Just slide it in the top there...
Customer: Just in the bottom??? (Trying to get the card in a slot that doesn't exist)
Me: (WTF) No, in there.... *points to slot*
Customer: Aw right, these are different every day...
Me: Just smile * "Not in here, they are all the same and you used it yesterday!"*


Customer: That's the wrong price
Me: 2 seconds and I will check
Customer: But its wrong...
Me: (Goes and sees that its right and the customer is wrong) Nope, its right...
Customer: I don't want it then
Me: Ok (haha, I proved you wrong, and I feel so good)!


Customer looking at the wine barrel in the off license: How much for that?
Me, shocked: Its not for sale.
Customer: So can I just take it then?
Me, even more shocked: No. It belongs in here...
Customer: You sure? Who would I see about buying it.
Me, so shocked I couldn't be any more shocked: No one. It stores our excess wine...
Customer: That would be great in my house
Me, WTF: Right, well, its stayin here
Customer: Who is manager in here?
Me: She won't sell it or give it to you....please leave it alone
Customer: When will the manager be in?
Me: Monday mornin, about 10ish
Customer: I'll come get it then...
Me - so lost, confused and shocked that someone could be so thran and thick!


These are just a tiny example of stupid, ignorant and horrible people really are. They are capable of leaving me in a shitty mood, dazed and confused (mostly confused all the time) and really surprised at some of the stuff they do and say. Please, tell me I am not the only person who gets this way, and wonders "How the hell do you make it through life darlin/son???"...

Bye bye